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Our Newsletter


Order Tracking - USA

When you placed your order, you were asked to select either Standard, First Class or Express Mail. 

Standard

Shortly after your order was shipped you should have received an automated message with your tracking number, which starts with RR, ends with IL and has nine digits in the middle (e.g. rr150943985il).

Israel Post Track & Trace>>

If you chose our Standard option, Israel Post only provides tracking until the package leaves the country. Unfortunately, USPS no longer provides tracking for international parcels sent via registered airmail from Israel. Average shipping time is 10-20 days.

First Class

Shortly after your order was shipped you should have received an automated message with your tracking number, which is 22 digits, with no letters. We use DHL eCommerce for First Class shipments. Average shipping time is 5-9 days.

DHL eCommerce tracking tool>>

dhl-status-updates.pngAfter you enter your tracking number, you might want to have DHL send you tracking updates. Simply click on the orange Receive Status Updates button toward the top of the tracking tool. If you have an questions, concerns or difficulties with tracking, feel free to contact us and we will be glad to help. 

Express Mail

Express mail is handled by one of Israel Post's express service, EMS, which is highly reliable and provides excellent tracking information.

Shortly after your order was shipped you should have received an automated message with your tracking Number, which starts with EE, ends with IL and has nine digits in the middle (e.g. ee150943985il).

Israel Post Track & Trace>>

USPS Tracking>>

usps-tracking-available-actions.pngOnce in the US, your package is handled as USPS Priority. After you enter your tracking number, you might want to have USPS send you tracking updates. Simply scroll down to Available Actions and choose one of the arrows buttons.

If you have an questions, concerns or difficulties with tracking, feel free to contact us and we will be glad to help.