U.S. Shipping Options
First Class and Priority shipping start with Israel Post and then upon arrival at the International Sorting Center in New York or Los Angeles (depending on the final destination), are handled by USPS. DHL is handled exclusively by DHL from start to finish, via multiple gateway cities.1) The First Class option typically takes 2-3 weeks for shipping. Both Israel Post Track & Trace and USPS Tracking provide good tracking.
2) The DHL eCommerce option is handled by a private importer in the US, then enters the DHL system, and in the final stage is passed on to USPS for "last-mile" delivery. Both DHL eCommerce and Aftership provide good tracking. Typical shipping time is 10-15 days, and is usually a bit more consistent than USPS.
3) Our DHL Express option is two-day courier service, but leave three business days, to be safe. Also, keep in mind that in Israel DHL does not provide pick-up service on Fridays and does not fly out of Israel on Sundays, which means if the shipment does not leave our office by Thursday morning, it could run into a long weekend. If the delivery date is critical, be sure to check with us regarding fulfillment time before you place the order. Sometimes we can get orders out within one or two days, but not always.
DHL eCommerce can be tracked with the DHL eCommerce Tracking tool.
DHL can be tracked with the DHL Tracking tool.
Whichever option you choose, it's generally advisable, if possible, to use an address where someone is on hand during daytime hours, such as a work address.
And if you have a critical target date (wedding, bar mitzvah, etc.), mention that in the comments field, which you'll see toward the end of the checkout process.
Still have questions? Feel free to contact us.