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Our Newsletter


Order Tracking - USA

When you placed your order, you were asked to select either First Class, Priority or Express Mail. 

First Class

One or two days after your order was shipped you should have received an automated message with your tracking number, which is 22 digits, with no letters. We use DHL eCommerce for First Class shipments. Average shipping time is 5-9 days.

DHL eCommerce tracking tool>>

dhl-status-updates.pngAfter you enter your tracking number, you might want to have DHL send you tracking updates. Simply click on the orange Receive Status Updates button toward the top of the tracking tool. If you have an questions, concerns or difficulties with tracking, feel free to contact us and we will be glad to help. 

Priority

Priority shipping is handled by Israel Post's express service, EMS, which is highly reliable and provides excellent tracking information.

Shortly after your order was shipped you should have received an automated message with your tracking number, which starts with EE, ends with IL and has nine digits in the middle (e.g. ee150943985il).

Israel Post Track & Trace>>

USPS Tracking>>

usps-tracking-available-actions.pngOnce in the US, your package is handled as USPS Priority. After you enter your tracking number, you might want to have USPS send you tracking updates. Simply scroll down to Available Actions and choose one of the arrows buttons.

If you have an questions, concerns or difficulties with tracking, feel free to contact us and we will be glad to help. 

Express

Express shipping is handled by DHL Express from start to finish. Shortly after it ships you can expect to receive an automated email message with a 10-digit tracking number. Typical shipping time is two days, and shipping to the New York area can be as little as one day.

DHL Express Tracking>>